Did you know that you can do this with your phone system right now?

You might have the app, but are you using it to leverage its power and convenience? This newsletter will guide you to some of the most powerful features of the CoreNexa app, giving you flexibility and greater control over your Cloud 9 PBX VoIP service. If you don’t have the app for mobile phones, you can download it for both Apple iPhone and for Android below.

**To use CoreNexa, you must create a user account. If you don’t have a login please email us here.

For iPhone Users

Click “Learn More” to go directly to the CoreNexa App in the App Store.

For Android Users

Click “Learn More” to go directly to the CoreNexa App in the Google Play Store.

There are built-in features with the CoreNexa app that offer quick and convenient access. For example, under the General Tab you will find settings to manage your notifications, a direct link to the User Guide, Frequently Asked Questions, Bug Reporting and more.

Some of CoreNexa’s Powerful Voice & Calling Services Include:

Built-in Softphone

Employees can make or take calls directly in CoreNexa from desktop computer and/or mobile, with instant access to the calling features they’ve come to expect:

  1. Inbound/Outbound Calls

  2. 3-Way Calling

  3. Speed-Dial

  4. Attended/Unattended Transfer

  5. Do Not Disturb

  6. Call Forwarding

  7. Mute

  8. Hold

  9. Redial

  10. Find Me

  11. Call History

  12. Call Recording

Call Move

While on a call, users can move between the CoreNexa desktop and mobile apps with just the push of a button, without needing to put a call on hold first.

Contacts w/ Presence

See at a glance when coworkers are available to keep daily operations moving efficiently and seamlessly.

Visual Voicemail

View and manage voicemails on a single screen, including convenient visual message transcriptions powered by Google’s Cloud Speech API.

Messaging:

Private & Group Conversations: CoreNexa enables teams to handle all messaging (Chat & SMS) in the same all-in-one solution where they’re already making/taking calls, collaborating and having meetings.

Video:

• HD Video Meetings: CoreNexa provides every user with unlimited 1:1 and group meetings with up to 100 participants per meeting (Standard plan users can schedule group meetings up to 40 minutes). Users can join meetings at any time from the downloadable CoreNexa desktop app as well as via browser and mobile apps (iOS/ Android). Meetings can be encrypted with a PIN for added security and confidentiality.

• Simultaneous Screen Sharing: Users have multiple screen sharing options; share one screen, a portion of their screen, or specific applications. Even better, multiple users can share their screen at the same time, eliminating awkward pauses and wait times often experienced during presenter transitions.

• Video Recording: Record any meeting for easy reference later, or to share updates with absent/ unavailable team members.

• Private Sidebar Conversations w/ Audio & Video: Users can speak and screen share with each other during meetings or while in virtual rooms without exiting a meeting or disrupting the main conversation.

• Video-only Support: Also called “bring-your-own PSTN,” CoreNexa can be deployed as a stand- alone video product— perfect for businesses that already have their own voice solution!

For a full list of CoreNexa features, visit www.corenexa.com

For troubleshooting any CoreNexa problems, please go to Settings / General / Report a Bug

Mark Nigro